Saturday, 26 December 2009

LET TESCO KNOW HOW WE FEEL


LET TESCO KNOW HOW WE FEEL

190 comments:

Anonymous said...

We shop at Tesco`s every week and we have done so ever since they came into Dudley many yaers ago.. This is Dudley, West Midlands.

Anonymous said...

i was asked to feedback to tescoviews.com for a possible chance of a prize..... the website does not exist

Anonymous said...

I shop at Tesco Cradley Heath West Midlands, The management there need training on how to conduct themselves with their staff, and in front of customers. Yet again today, I heard staff being 'talked down to' by , management, while I and others were by them. This does not bode well for staff relations. A lot of negative energy!! [Mrs I Smith]

Anonymous said...

We shop at tesco in Rubery villiage Rednal i can recomend that store to anyone the staff there are very jolly and will help you with anything they're all polite.
Try it for yourself.

tudor rose-english said...

tescos rubery.staff and management.produce excellent 5 star service nothing is to much trouble.
tudor rose-english

Anonymous said...

Tesco, Chester-le-Street, I shop at this Tesco most days, there are some lovely staff in this shop Irene and Marian are two that stand out nothing is to much trouble to them, the one downfall of the shop is the customer service staff they are to busy talking amongst themselves which leaves queues waiting to be served.

Lynsey said...

I was in Tesco yesterday and was asked to comment on a site to receive 25 clubcard points and a chance to win £500 tesco gift card as far as i can see this site does not exist, i shop at Chester-Le-Street tesco most weeks. Just read the comment above and totally agree i avoid the customer service counter the girls are to busy giggling and talking amongst themselves to be bothered to serve people.

colin said...

Chester-le-Street Teso was given this card today to receive 25 points and a chance to win a tesco gift card but all i can find is this, i shop in tesco most days on my way home from work the shop is great apart from customer services where you have to buy your tabs from the girls like to chat causing very long queues, could the tab conter not be seperated from customer services.

Anonymous said...

Your checkout assistant gave me a feedback card with the number 5856 on it and invited me to air my views on lie so here I am. I live in chesterfield and we are all disgusted with TESCO'S decision to close the Barlborough warehouse with the loss of 400 jobs, and move the operation to the south of england.
We have decided since tesco has deserted chesterfield that we are going to reciprocate by taking our business to Morrisons and Sainsbury's.
G Beckett 18 greenside ave chesterfield.

Anonymous said...

I wentto return the ink i bought today at Lea Valley tesco and i met Marisol at customer service counter.She very helpful and polite,she treated me with dignity and respect.I felt valued.

Anonymous said...

I went to Tesco Lea Valley to return the ink i bought today and met Marisol at customer service counter.She was very helpful and polite,she treated me with dignity and respect.Ifelt valued.

Anonymous said...

i shop at your chester le street store several times a week,i find the customer sevice desk girls do nothing but chatter amongst them selves,some are very helpful but there are a certain few who are very rude and abrupt,i find the shop very clean and can get what i want most of the time,the deli girls are very friendly and helpful,i was seved today by one of your checkout ladies,whose name said pepsi on the badge,she was very friendly and helpful,she packed my bags for me and even lifted them back into the trolley for me.,i can say that my shopping experiance at chester le street store is always pleasant.thank you

Anonymous said...

Good service .Few days ago went tesco Osterley extra and met Tanay fish branch staff .she was kind, polite , helpful .Thanks felt well .

Anonymous said...

Bulls brisge,never many tills open, staff seem to have their break at the same time. prices seem to go up before they drop them.
Polite staff.

Anonymous said...

I would like to know what tesco policy is on a customer talking to a member of staff, as i would like to tell everyone what happened to a cleaner in the Chester-le-street shop, a cleaner was working his usual Saturday morning shift when a family friend stopped and asked how his children were, the manager of the shop started shouting in the shop at the cleaner and customer saying they were talking about her, the customer tried explaining to her but she wasnt having any of it, bare in mind this is the main manager of the shop, shouting and balling and to make matters worse the cleaner losses his job and Sandra is not even repremanded absolutely DISGUSTING TESCO.

Anonymous said...

i can also relate to the comment above about sandra the manager at chester store. the way she goes on at staff and customers is disgusting and i find it appauling a young lad can loose his job because she 'thought' someone was talking about her!! yet she can get away with shouting at customers and not one thing happen to her disgusting!! i will NEVER shop with tescos again as when tryed to put a complaint in was said someone would get back to me im still waiting!!!

Anonymous said...

commenting on the above 2 comments, i would like to add i know the lad in question he now has no job and 2 small children,TESCO NEED TO GET THIS SORTED, Sandra was the one at fault and nothing is said rto her, this is outrageous and a manager should no better, Sandra needs to be seriously repremanded for her behaviour and is not managerial material, SIMPLE AS

Anonymous said...

I shopped at Tesco North Shields for many years but became disalusioned with them when they cut the quantity of sweets from 250g to 200g but charged the same price. They stopped supplying Organic white bread and reduced the "Ferry rewards from 4 times to 3 times Why can't you do the same as Sainsburys and just add cashback points that can be used up at anytime? I now save up nectar points towards to ferry fares to Ireland. Today I shopped at Tesco in Bedlington and was given a feedback card number 5587

Anonymous said...

Chester-le-Street Tesco i was given a feedback card 2278 to do a survey and win points and this is what i find, well i have read the above comments and it is right what has been wrote Sandra is always shouting on the shop floor its not what customers want to see of hear and surely this lad will get reinstated he has a good case of unfair dismisal i would say, tesco get this sorted you cant have a bully for a manager.111 monygen

Anonymous said...

I shop at Tesco New Malden and was given a card to post comments, but cannot find the site!
The number on the card was 2934.
The assistant who served me was quite helpful but kept talking to a member of staff who was in the queue behind me. She forgot to do the cash back I had asked for so I couldnt get it, she also did not ask how many of my own bags I had, so these were not included in my points.

Anonymous said...

Lots of changes in Filey branch ,holiday makers start to arrive and need bottled water , hope the new manager never has empty shelves like in the past , When promotions for cutlery ,luggage and pyrex on you are lucky if you get a token and have to ask ,If you buy motives for electronic cigarettes you do not get points in Filey but buy them in Hornsea,Hull,York you will.

Anonymous said...

I shop in the Tesco in Northfield. The staff are always kind and I get on with them very well. especially one of the staff called Selvi. I think she stands out above all the others as she treats me like a friend and not a stranger.

Anonymous said...

I live across the road from TESCO Express in Kingswinford west Midlands. This store is amazing the most of the staff are so friendly and willing do anything for you. I have had problems recently when I bought a piece of sirloin steak which was awful( very unusual I might add) No questions asked the manager gave me my money back; superb service. I love TESCO!!!!store number 2780

Anonymous said...

I shop at tescos and it is ok rhe staff are ok

Anonymous said...

hi I shop a lot a Tesco in Wolverhampton town and at my local tecos on the willenhall road staff am very nice there.but all ways run out of things and frezzers am all ways broke!i thought this was a survey site to get 25 clubcard points and a chance of a prize thank you

sprinfield road said...

Tesco Express Portishead.
Recently opened amist protests from the usual people who are againt Tesco.My personal feelings are we needed a Tesco within our community.
I had a bit of a run in with the manager of this store over returning chilled goods only to be told by him that he could not replace just because i brought smoked bacon instead of unsmoked embarassing me in front of the whole shop but once i contacted Tesco direct who were very helpful and advised me the manager was wrong i was refunded the cost of my purchase and the manager was advised as to tesco policy and has since personaly contacted me to appoligize for this incident and was now updated as to Tesco policy regarding return of chilled items.
I did wittness one day one of the BIG WIGS in the company suits harrassing one of the staff because as i could see she was not moving fast enough re stocking a lower shelf to which if he really cared about Health And Safety towards his staff he would have noticed that the staff member was trying to stack the shelf from an angle because there was a big stock trolly in the way instead of just trying to harrass the staff.
I have found all the staff to be happy,polite and very helpful towards me and to other customers when i have been in the store and have no moans or groans towards them thus showing the training from the store manager is on track WELL DONE

Paul said...

I use the Claughton store. I find the staff very friendly and helpful,particularly Brenda and Steve.

barbara t said...

5049 tesco shop kenilworth although i do my main shop at cannon park tesco in coventry who i find are excellent and very friendly always around when you need help

Anonymous said...

Your Ref: 6318
My Tesco Club Card No.is : 634004 0241 3410 8770. and would like to claim the 25 points promise on my feedback.
My comments are on the Cromer Road, Norwich branch :- very good, but we were disappointed when the shop reduced the number of lines stocked to make way for a wide range of bottled and canned drinks, which obviousely took up a great deal of space on the shelves, we would also like to see more variety of cheaper alternatives/options on many lines, we shop at this store regularly, but are obliged to shop elsewhere, when certain items are not available in the store.
Also,why does this branch not stock frozen turkeys at Christmas, even if only small ones ?

Anonymous said...

Your Ref 2225
Camkin road Cambridge.
Well done Karla Wright always a smile on your face.

Anonymous said...

Our local Tesco supermarkt in Ingleby Brwick is a pleasant place with friendly staff. This is from a person who cannot stand supermarket shopping - a necessary evil!

Anonymous said...

anonymous said
our Tesco express in Kingsway Gloucester makes shopping a pleasure staff are friendly and always smiling staff are very helpful if you can not find what you are looking for . my club card number is 634004025010838216 I shop at my Tesco express most days of week

Anonymous said...

Give this card this morning in Tesco Express Little Sutton, went to website as instructed, All's there is there is this nonsensical gibberish. As for the store, it's handy for the papers and the old emergency item, but they are that short-staffed, if you are not using the self-service (if it's working) you generally have to wait for someone to stop restocking the shelves, and serve you.

Anonymous said...


Do not ever work for tescos if you're thinking of applying, its the most badly run supermarket ive ever seen, and the staff are rude and miserable, especially the younger ones,the mangers all think there very special and they treat staff like dirt....i could rant for ages about the vileness of tesco which i most likely will come back to do as i think people need to know what goes on behind that staff door. I have a motto for tesco and its simply 'f*** um'

Anonymous said...

I shop in both Tesco stores in Chester, the store downtown and the new express, since it opened. Have been treated with excellent service. The staff and management, and customer service have always been professional and helpful. Thank you, and please pass my sincere thanks, to both management and the staff.

Keith Johnson said...

I shop at the Tesco store on Penn Road Wolverhampton frequently, almost daily. The staff are always helpful, courteous and friendly and make shopping there a pleasure.

june - wallasey merseyside said...

visited tesco in cleckheaton yorkshire 15/4/13, visiting family in Cleackheaton, we are from merseyside and i purchased several items and i found the staff extremely friendly and helpful, actually look at you when serving and communicate with the customer. They were brill, i commented to my step daughter that people here were friendly. Keep up the good work.

Anonymous said...

See comment of Anon of 27 September 2012. It is now April 2013 and I have the same thing to report! Also Tesco in Walworth Road SE17 need to send the staff back to learn about Customer Care and ' How to pack a bag NOT just chuck it in and see if it breaks' There is only one nice lady (she has red hair) all the other staff don't care if they serve/speak to you or not.

Anonymous said...

I have a card picked up in Tesco local Macclesfield no on card 5801 very disappointed to find web site does not exist naughty of Tesco to lift customers hopes only to find we have no chance

lorraine watkin said...

I shop at Tesco garage in heywood lancs, I find all the staff there sooo happy and friendly, they always have time for a chat whilst serving me. One girl,Becky was particularly helpful last time I was in. Keep up the good work peeps n thanks xx lorraine

Anonymous said...

Hi just wanted to write down the exseptional service I received at the Tesco express in botley Oxford I popped into grab my lunce because of a meeting on the area and was served by a very polite and helpful young man called Stephen who I noticed from my usual store st Aldates as usual he have me a warm welcome and made me feel a valued customer by going out the back to find a sandwhich that I wanted and and a brief chat informing me he had moved so explained to him it's a shame he's still not there.

Anonymous said...

Was in the Tesco st Aldates the other day to my disgust listening to who I believe to be the person in charge James speaking so rudely to staff and customers I really don't understand why Tesco employs some of there inexperienced in life lessons staff.

Anonymous said...

Tesco at Pontyclun has to be one of the better Tesco express stores I have been in the staff are very pleasant and helpfuland make a point of getting to know you as a person not just a customer so I will always make a point of calling there rather than my nearest store in Cowbridge where you couldn't meet a more rude miserable members of staff who seem to resent you going in plus they could all do with a wash and brush up and maybe you could teach them to smile

Anonymous said...

tesco at clayton-le-woods is very polite and helpful a good set of staff.qr code 6129 card no 634004024178531218

Anonymous said...

Why are Tesco handing out survey cards if the website does not exist? Because they do not want to hear customer views on poor quality, lack of choice and their track record of deceiving customers.

Anonymous said...

We have a new Tesco Express in Blackwater that opened a few months ago. I have handed in so many items where the sell by/use by date has long gone that I have stopped doing it. At a £5,000 fine per item you would think they would get their act together. Hopefully Trading Standards will pay them a visit.

Anonymous said...

Hi .i was asked to leave a comment about tesco,s , I find the staff very helpfully, tesco shopper

Anonymous said...

I shopped in Tesco New Malden today and was given this card with the number 2934, and was assisted by a lady called Nasreen, she was extremely helpful and polite,and helped me with my shopping inquiry

Anonymous said...

I have NOT shopped at Tesco now for many months. I have decided to avoid it like the plague. The goods are over-priced, the staff down right rude (but I'm not surprised with the way Tesco treat them), the pay to local tesco express staff is apalling and Tesco are a shining example of how the small become big and loose sight of reality. Just like the government!!

Anonymous said...

Today 03.05.13 I went to Tesco Brent Park and a very handsome and nice young man helped me get some nice fresh strawberries I needed for a cake I was making, I forgot to ask his name but he was very helpful

Anonymous said...

I always do my lotto and euro at TESCO's each time I always have lucky dip's . I'm having much luck !

Juliette said...

Card number 6374. My club card number is 63400 0243 5648 0501. I shop at our local tescos in Bath regularly. Most of the staff are pleasant. Harry has a nice way with the costumers, making them feel as ease and has a good rapore with everyone. Sundeep (fab name) has a nice smile when you enter. I would like to see Richard with a less 'hot and cold' manner about him. All in all a fairly nice experience when shopping there

Anonymous said...

i shop at tesco in swinton manchester every week and most times i get served by a man called gary i find him very helpfull and his service in the shop to be great tesco need more like him

Mish said...

hi this is mish here I usually shop at Tesco in Wembley and sumtym in Sudbury there staff is good but sumtym they behave so rudely so they need sum training to how to conversate wid customers and I m giving these comments bcz I want to win dat prizes n 25 club card points..

Anonymous said...

Go in the store all the time, very good service and friendly too.
Tracey the store manager leads by example
I enjoy my visits there

Anonymous said...

I shop at the Chellaston Express, I find it convenient & all the staff are polite & helpful. Even though I have moved I still call in every week.

Helen said...

I shop at tesco every week and sometimes use tesco express which are really handy. They have many choices when you just need to get something to make for tea. Especially after work I choose to nip in. Plus I earned vouchers which i printed off and used very easily.

lisa (cheshire) said...

www.tescoviews.com does not exist is this a scam!! so gonna leave my comment here but will be making a complaint! i am baffled by this .... my code is 2196 card number is oh god knows ....
You can go wrong with tesco's flowers, well the lillies anyway x

karen toohey said...

we do shopping at Tesco in Filey. Its a new store. the problem I have is I try a product for few weeks then they stop selling it,eg Tesco oatie bread, auntie bessies chips an the prices go up when ever holiday makers arrive. Its a brilliant store an the staff are very helpful an pleasant so realy thumbs up to tesco

Anonymous said...

jenny. I went in two in tesco in fazeley my code is 2501 I wos meet by one off your staff how helpful she wos her name joan allways got time 4 you I wish all the staff in your shops wos like her i went in at 7pm i got my shopping thank you

Anonymous said...

I was given this card by shop assistant sarah who i may just say had had a tooth out the day before but she was still her usual chatty self and making her "rude" jokes!!, the number on the card is 6138! I can recommend this store as i find the staff very helpfull and polite, it is a small store, but the staff make it BIG and HAPPY to shop in.

Anonymous said...

Our Tesco Express is a vital part of the community. Your staff are always friendly, helpful and know their customers, so it always feels welcoming. Reminds you off the old style corner shop with the benefits of a new style supermarket.

K Norman said...

Iwent to a tesco store in swansea I must say I found the store very clean and all staff I delt with were very frendly and helpfull.

Anonymous said...

I am unable to leave the house so always shop online, the driver left a card to comment;- Each driver is very polite and helpful as I am unable to unpack the boxes, they put them in the porch for me. last time I rang the number but the questions were all about shopping in store which I am unable to do. My only problem is because of this I am unable to double or quadruple my club card points.

Anonymous said...

Most of the staff at Tesco express at Yate are helpful and really friendly, it's a shame the ones with attitudes are still working there. Over a month ago my bag handle broke just outside the shop and my bottle of wine smashed and I returned just to say that I had bought other goods and was returning to buy another bottle but a staff member explained all to the manager and I was given a free bottle.
I find the main three members of staff who are polite and friendly/helpful are Caroline, Emma and Samura, they need bonus!!!

Anonymous said...

I shop in Tesco Express, Broadway, Weston-super-Mare. Paul is very friendly and helpful, always trying to find something for me if it is not on the shelves and always giving a personal, friendly service. It's nice to see a familiar, smiley face whilst shopping!

Anonymous said...

I shop at tescos brooklands and I must complement Daniel on counters the deli in fact for being so pleasant and helpful well done Daniel

Anonymous said...

Was given a feedback card in my Local Tesco, this was the second card I received, this time actually got here, but cannot see how they can award any points to your clubcard, so I rang the number only to find the number was incorrect and had to ring another number, so much for feedback, Tesco need to sort themselves out seems like a hollow offer of points for feedback.

Eileen said...

Card 2185 - I visit my local TESCO in Cannock Road, Wolverhampton several times each week. This is the second time I have been given a card when I have queried the lack of staff. This evening at peak time ie 5.45pm there was only one person on the tills and a never ending queue of customers. A waiting time in excess of 7-10 minutes is really not good enough. Also of concern is the number of empty shelves waiting to be restocked! You really need to improve the service to your customers such as myself.

Anonymous said...

i shop at tesco express queens drive liverpool. lovely store especially kerry.very helpful.

Tracey & Kirsty said...

My daughter fell over outside Hilton Tesco express in Derbyshire, Wendy helped her and put some plasters on her that was very kind, thankyou to Wendy. Jamie at Hilton Tesco express helped my daughter find the marshmallows in store. All the staff at Tesco Hilton I find are friendly and helpful!

Anonymous said...

I visit various Nottingham Tesco branches and in each one the staff are reluctant to give clubcard points ...especially when the purchase is under £1.

Where is this www.tescoviews where you can win £250 ?

HappyshopperW3 said...

I shop at Tesco North Acton in London most days. The staff are so friendly and helpful and go the extra mile. The store is well stocked with products that are very useful. The manager is also always customer focussed. It is a pleasure to enter the store.

claire said...

Shakespeare drive Bicester is a good little tescos , staff are polite especially FORIDA lovley lady :)

Anonymous said...

Alan is a cushtey bloke : )

Anonymous said...

I shop at my local Tesco express in Rugby on a daily basis. The staff are always helpful and a lady called Bhav always has a lovely smile for everyone.

John Hyde said...

I shop at Tesco petrol / express most days, in Hazel Grove & after asking Maggie why there were never any croissants on a Sunday (they're all sold on Saturday) she managed to get dough delivieries for Sunday, too. Thank you Maggie. Also thank you to James & Dave for help & service.

John Hyde said...

The professionalism shown at Hazel Grove is excellent. Are there any jobs going or where would I apply to work locally?

Anonymous said...

we shop at the longlands tesco express in middlesbrough, all staff are polite but i have got to say there is one guy that always goes out of his way to make u smile,,,,
JAMIE from longands tesco keep up the good work debbie

Anonymous said...

longlands tesco middlesbrough very poite staff and a very polite lad keep the good work up shout out to jamie got to be the best assistant there angela

Anonymous said...

Convinient store to aquire supplies when traveling to work.

Anonymous said...

Convinient store to aquire supplies when traveling to work.

Barbara said...

We've many tourists staying around here,relieved to find our Tesco Express in Great Suffolk Street,Southbank,London,to buy sandwiches,also it's popular with students and construction site workers,so it's geared towards their needs.The staff are unfailingly polite, courteous and helpful.Thank you,Mamta,I told you I'd mention you!My card says 6390.Clubcard 634004024030680120

Anonymous said...

I was given a card asking to fill in comments to win points/prize draw and the site doesn't exist. I use the Heysham Road store, Morecambe and the services is awful, normally there is one cashier serving, two assistants standing around talking whilst a queue of 10-15 people waits also a smile would be nice now and again.

Anonymous said...

i shop in the tesco express in coatbridge, the staff are very helpfull and always really nice to me and my children. iwas givin a card also with the numbers 6651 on it but there no such sight. clubcard no; 634004 0250 1857 7469.

Steve cour said...

Tesco opened a express store next door to my flat, the estate I live on can't handle the volume of traffic and I'm regularly nearly wiped out by cars reversing onto the road from the awful carpark, cars reverse down kerbs instead of entering and leaving the store correctly, it sucks, almost every car bottoms out as it enters the carpark, so all I hear is crunch , its a very poor show,

Steve cour said...

Tesco express, wootton rd, Abingdon. Great staff, very helpful, neat. Clean and well stocked but again I'm nearly run over as leaving, this is a badly planned car park, why not make the front car park for disabled and mums, make all other customers park at the side car park which is not used, its very dangerous as cars scrabble to get parked nr frt door, and reverse out onto the road across the path and down the kerb as other vehicles are all trying to park in the same front dozen spaces.this shop was formerly a pub the fitz arms, why invest all that money on a shiny new store but do nothing to the car park which was sufficient while it was a pub, WAITROSE wouldn't cut corners, wait till a child is flattened and then do something perhaps !!!

Steve cour said...

I will make a video tomorrow and put on YouTube so all can see,

stuart said...

Tesco Express in Ashford, Kent has some over-casual lads. Finding no-one at the till I have three times asked lads who were filling shelves to assist. Each time I was told to wait. Once the wait was so long, I left my intended purchases and walked out. The ladies who work there are consistently polite and helpful.
I am 75 years old and resent being called 'mate' by juvenile staff.
Stuart

stuart said...

Young male staff at Tesco Express are sometimes rude and unhelpful. I have three times been told to wait at the till while lads carry on arranging stock on shelves. I am 75 year5s Old and resent being greeted as 'mate' by spotty juveniles.

stuart said...

I am 75 years old and resent being told 'wait' at the checkout while young men fiddle with stock on shelves and then address me as 'mate'.
This at Tesco Express in Ashford, Kent.
The female staff are polite, helpful and consistently friendly and respectful.

Anonymous said...

I shop in Tesco from time to time but I find that the Tesco Express stores are more expensive and they don't seem to have many deals on offer.The staff are plesent enough.

Anonymous said...

Needed to get some lemonade for pupils - got some for 24p amazing. Tastes great.
Many thanks and will be in again shortly

Anonymous said...

I found a lady staff (Tesco Express, ST albans road,Watford) called Chitra was always very helpful and nice to me when I am in the shop. I feel happy while am shopping.
Thank you. Chitra.

Anonymous said...

The Fisher family of Twickenham. we shop at Tesco every week and have always been satisfied, recently we had an economy drive and tried other shops. We started with local shops as much as we would like to support them most things are too expensive, so we tried an ALDI store most everything was cheaper but then so was the quality so we had to use twice as much.
So this week it was back to Tesco and we all feel better already.

Anon

R Tompkin said...

I shop at Tescos Bursledon - I was served today by a lady called Sharon who helped me pack my shopping and was very cheerful. Well done she was a breath of fresh air. I also asked a member of staff whilst shopping where a certain item was - she was very helpful as well.

Anonymous said...

I shop at Tesco Anfield Plain county Durham and find the staff are very helpful and make the shopping easier
with their happy behaviour.
the number on the card I was given is 5457

Anonymous said...

I sometimes shop at Tesco Brookfield Farm Cheshunt. I feel standards have dropped over the past few years.Price increases are over the top. How can you justify an increase of 30p in an item yet the quality of your products are terrible, e.g. rotten veg in packets. not to mention potatoes. I can no longer buy them there. Too often not enough staff to help.

andy potter said...

I Stopped to Buy Some Lunch ,, Magdalen st. Norwich . I Purchased a Prawn Salad Layer .Within an Hour I Had Cramps , and was Throwing up . I Told the Manager Today . only for Him to Dismiss my Claim . i.e. It Could of Been Anything Sir .. No Mate , I was Poisoned by your Salad . Violently . Thanks X

Anonymous said...

I was in your poulton road store last night and was served by a young man, i dont know if he was the boss but he was very well manered polite and helpfull. His name was Andy, Thank you. QR 5595

Anonymous said...

I shop quite often at the Tesco mini shop in Frome 2497. All the staff are very helpful and polite and you are not kept waiting very long as they will bring staff off the floor if they become busy. It is a very busy shop and they are allways stacking shelves. Rarely do I see anyone just standing around chatting. I have on occasions though taken fruit and veg back as most of it had gone off before the expiry date which could be in as much as two/three more days. Also I have found just one item in a bag of veg or fruit that is off. Maybe this occurs in other non-Tesco stores and just happens. Not sure why you keep raising the prices on bread. All in all though everything is fine and I find it very user friendly.

Anonymous said...

I recently used the Optician Department in Tesco's in Slough and was most impressed by their service and attitude to customers. There was no hard sell to buy the dearer frames and they took their time on your examination. Well done everyone in that department.

Anonymous said...

sometimes customer service is very good at the melton mowbray express store, there are a few members of staff you can have a laugh with.

Anonymous said...

i've just left a comment on my views of customer service but not received my 25 clubcard points.

denise said...

card no. 2156.....I can not express how angry I was this morning friday 9th august ... I had a 1030 app at the optitions in TESCO BURSLEDON,I received a reminder by text yesterday and arrived promptly for my appointment this morning only to be told that there was no clinic today and that the Manager had contacted me to tell me .
I work full time (at another Tesco store as it happens ) and Friday is my only day off so I value my free time very much so why would I waste that time or valuable petrol to attend an appointment that I knew had been cancelled !!!!
True I did have a missed call on my phone from an unknown number this morning but on checking voice mail there was NO message .
The attitude of the staff was to shrug their shoulders and say the manager had contacted everyone and for me to make another app . I said tomorrow ( saturday ) after 1800 would be fine as I am away on hopiday from sunday ,no we cant do that ,strange as they are open till 1900 I was so disgusted by the service I received that I walked out .There was no apology or any attempt to placate me and right the wrong .
I would take my custom elsewhere but as I have already doubled up my Teco vouchers for the in store Opticians I have no option but to return there grudgeingly at a later date .
WIll there be any recompense ???.....every little helps .... I doubt it .
To end on a positive note the lady that served me at csd was very helpful and apologetic for my situation.

Anonymous said...

tesco direct yarboro road grimsby..never have i been into a shop and treated so well as i am every time i visit the store .its situated in the perfect place surrounded by 1000 plus houses.well done tesco and all the staff at tesco extra mr.m.crabtree..gratefull tesco shopper

apollonas101 said...

i often visit the tesco's jersey farm st albans to catch a glimpse of Krishna, who is a very lovely and good looking asian woman, who im as Keen as Cheese on...weather she knows or not x

Anonymous said...

We shop at Tesco Sittingbourne and the staff there are always smiling and very helful keep those smiles comming and continue the good work

Irene said...

Card no.6785

I shop at Tesco in Woolwich. Such a lovely atmosphere. The staff are very helpful and I was served by Nicola.

Anonymous said...

Just a suggestion, would it not be better and more convenient for your customers if you were to automatically deduct the various discount vouchers on items once the customer's Tesco card is handed over rather than send out vouchers by post.

This would not only save on postage but would be one less job for the checkout person to deal with. There's nothing worse than the assistant having to flick through and scan a batch of vouchers when they have a row of people waiting to be served.

Julie (Romford)

Anonymous said...

ALTHOUGH THE TILL RECEIPT SAYS WWW.TESCOVIEWS.COM I THINK THEY MEAN THIS WEBSITE
https://www.tescocomments.com/se.ashx?s=2511374573735288

Anonymous said...

Janette. I shop in Tesco Express in Prestwick Ayrshire and recently I have noticed a new layout in the store much to my disgust. Every time I've been in recently I never seem to be able to pick up my usual shopping. The Cold Meat section has been practically done away with. I couldn't get Wafer Thin Honey Roast Ham for packed lunches the kids don't like thick cut meat and this is the favourite one also this section is always looking untidy these days as the layout doesn't seem to fit. I noticed today a great big section of Laundry Products and Household, is this necessary and not more suited to a Supermarket. Tesco Express is supposed to be a Convenience Store where you can pick up things you have run out of like Stock Cubes, also no longer available, or something quick for Dinner or the Kids Tea. there's a Co-op across the Street which is notoriously Expensive and only used as a Convenience Store for that reason but I've had to go there several times recently because I can't pick up from you, like ingredients for a Salad etc. I was given this card by the Deputy Manager, a very pleasant chap called Derek and after listening to my comments he invited me to post my comments.

mrs june campbell said...

I shop in the Tesco situated in southhampton way, Peckham. On my visits to the store when I have had difficulties in locating certain items I have noticed a staff member by the name of Fawzi has been very helpful, time and time again he has delivered a great service experience, taking time to go out of his way to offer an alternative if the product I wanted was unavailable. Tesco need more staff members like Fawzi to ensure customers return for that great service we can no longer as customers take for granted.

Anonymous said...

i think tesco is very good

JP said...

I have shopped at all the major supermarkets in the area but rank Tesco's Extra, Yeading, Hayes as probably the most costomer orientated with keen pricing and staff second to none, nothing is too much trouble, especially Teresa one of the Supervisors (worth her weight in gold (Management please note))

Anonymous said...

I often use the Tesco Express in Uttoxeter, Staffs and would like to commend one of the staff. Peter Whittaker is a delight. Always helpful with a smile on his face, nothing is too much trouble for this young man.

Anonymous said...

I use the Tesco Express in Ludgershall and have found most of the staff extremely helpful. Caroline the manager is always friendly and efficient, but several of the older members of staff are miserable and surly and one lady will stand chatting whilst a queue of people are waiting to be served. The young staff are always polite and friendly

Anonymous said...

I use the Tesco store in Yeading. To be honest, I use Tesco because it is so close to where I live, it literally is my "local shop". If one of the other "higher quality" stores were closer, then I would probably use one of those. If it were a toss up, then I would probably use Tesco. I`ve NEVER had a problem there, the staff are polite and knowledgeable. The special deals suit me and they do a VERY wide range of products.

Bobbyboy said...

I use the Tesco store in Yeading. To be honest, I use Tesco because it is so close to where I live, it literally is my "local shop". If one of the other "higher quality" stores were closer, then I would probably use one of those. If it were a toss up, then I would probably use Tesco. I`ve NEVER had a problem there, the staff are polite and knowledgeable. The special deals suit me and they do a VERY wide range of products.

Anonymous said...

Ishop at the tesco store on oakley vale in corby.It is only a small shop but the the staff are always very friendly and helpful.

Anonymous said...

I shop in tescos at Fazeley in Tamworth, get some good bargains but some goods over priced, beans, pot noodles, toilet roll. All staff are lovely and helpful

Anonymous said...

I'm a tesco girl and have been for years, I use both the Reading ones, mostly the vastern road. Tesco very kindly send me vouchers for £10 or under as I spend so much money there, whichis very appreciative. Only problem is only 3 members of the Vastern Road Tesco staff, who are all very poilte and helpul know how to put these vouchers through the self serve tills!!! please do some inhouse training, I don't really want to shop any where else!!!!!

Anonymous said...

isisPreI'm a tesco girl and have been for years, I use both the Reading ones, mostly the vastern road. Tesco very kindly send me vouchers for £10 or under as I spend so much money there, whichis very appreciative. Only problem is only 3 members of the Vastern Road Tesco staff, who are all very poilte and helpul know how to put these vouchers through the self serve tills!!! please do some inhouse training, I don't really want to shop any where else!!!!!

Anonymous said...

S. Chisnall
Card no 5919 I shop regularly at Tesco Express in Brixham. The staff are always polite and helpful but the store is too small resulting in narrow aisles and a limited selection of items. People in town hold varying opinions about the proposed plan to build a big new Tesco supermarket. I'm all for this. The sooner the better!
30th October 2013.

Anonymous said...

I was also given a card at the Chester le Street store number 2278 and was served by Mel.
No such website exists and I do not see the point of this pointless exercise.
This store is usually very good and I shop here regularly after work but have to agree with previous comments about the staff at the customer care desk as I have stood and waited at length while they continue to chat among themselves.
What is the point of asking for feedback and stating if we take part in the short survey we will receive clubcard points when it does not even exist.

Anonymous said...

I have been shopping in TESCO MAYFIELD and was very satisfied with the staff and cleaning standards I am a cleaning manager of a company, and would love to have my shops this clean mayfield should be very proud! and so should his company. I have also been in monkstown tesco express which i can say is a complete dump.

Anonymous said...

We shop at Gillinghams express store in kent, most shelves are well stocked but many items have no price labels. Most staff are very good and helpful with one exception being the customer service lady (not in her ideal role) I would put her somewhere she cant meet customers.

b.hamilton said...

given this card today polegate petrol station, number 3038.fill up every day and have no problems and staff are friendly and helpful.

helena denton said...

lovely shop in Gateshead staff work hard and are very friendly and helpful ,its apleasure to shop there

miss c gray said...

I was shopping at hawthorn rd kingstanding tesco express this morning i had bought my daughter a fruit pot but when leaving the store my daughter dropped it the staff in the store were very helpful manager Stacie and store assistant Phil were excellent customer service skills were fantastic they could not do enough for me my daughter was upset at what she had done they reassured her and even gave her a replacement pot for free.I go to this store nearly everyday and its nice to see genuinely happy staff who are willing to help and seem to really enjoy their jobs.

Anonymous said...

Tesco Express Downham, Bromley Rd, BR1 4PA.

Served by a new member of staff called 'Anderson'. Very helpful, as are all staff in this branch.

Anonymous said...

Ref:store 3247
I shop at this store on a regular basis and since the new manager Neil has been there I can see positive changes. The store and manager are excellant. Keep up the good work.

Anonymous said...

We used to really like the "Old" Tesco in Watford -Waterfields for all our food shopping.
But the new one that we had to wait for and were promised great things! Well once you are through the entrance area you see just how little space for and food product range exists on shelves.
Huge area is given to fresh bread and vegetable areas with wide aisles as well as the Pharmacy Dept which is less busy but the aisles for and limited range of grocery type foods on the shelves and they are in ridiculously narrow aisles where far more people are concentrated resulting in trolley congestion.
These narrow aisles are often blocked with stock and scrap cardboard trolleys.
Too much fresh stock and locally prepared food disappears early in the evening.
We propose to use up our vouchers until Christmas and then do ALL our shopping at Sainsbury’s where we used to shop!

Anonymous said...

Hey just to say yes the website doesnt work but ive just used a QR scanner on the QR code on the back of the card and has bought me up right onto the survey hope this helps

o.alfred said...

i think tesco should stop sending clu card coupon offers in the post,instead they should put them on to a persons clu card so when they reach the till all the offers are reconised on the card so you dont miss a deal,im always missing deals.[mr o.alfred]

Anonymous said...

Used Tesco Direct. Ordered One afternoon
collected item next morning. Fast service friendly staff

Elaine Graham said...

On Monday my husband and myself went to Tesco Workington store to spend our boost vouchers. we were unsure how we went about it and asked for assistance from a superviser named Lucy. she was wonderful. we wanted wine to give to the family as Christmas presents and she spent time and patience with us helping and advising us on all the various types on wine. she was extremely knowledgeable on the products and did not rush us and patiently explained all the nuances or the various wines. when we had made our chose took us to the checkout and explained how the boost vouchers worked and scanned them herself. we spent £100 on a great selection of quality wines thanks to her. My husband and myself are old age pensioners and I am deaf and she made what could have been difficult for us a pleasure. Our only concern was that we were going to purchase Finest Bisol Prosecco with our vouchers as it was the drink both our daughters had for their weddings but there was none available. ten out of ten Tesco for employing friendly, helpful and patient staff like Lucy.

Anonymous said...

I shop at Tesco's Express W G C and the staff are very friendly and helpful.Michelle is always cheerful and full of fun.

John said...

John. I shop @ highcliffe regularly & Paul & the ladies are always very helpful. Paul gave me card no. 5381. How I get 25clubcard points on clubcard 634004 024181432107 remains to be seen.
Merry Christmass

bala said...

It was a good experience to shop at tesco as we get most of the items we require from across globe.

Anonymous said...

I was shopping at Tesco Woolwich for a party dress - I found one, wasn't sure how it looked but a very pleasant member of staff told me how lovely it looked - just the boost I needed to buy it - thank you Tesco. I asked her name she said her store number is 6785.

Anonymous said...

Great staff great customer service at Fenton express been told if I comment I can collect 25 clubcard points customer number 5569 clubcard number 63400402433351586

Anonymous said...

Why when I go into a local express they are always running around super busy? And yet when I visit a large branch they always sauntering about in groups without any sense of urgency? However when I approach any of the staff it is always the busy ones in express who are happy to help, where the big shop staff do seem to think they are somewhat too important to help! Come on tesco, maybe it's time to get the express staff teaching their big store colleagues something about customer service and being friendly and approachable!!!!

Anonymous said...

Tesco yea Great no probs at our local store in ferndown

Anonymous said...

I am generally happy with your Tesco's in Southfields except for the failure to keep up the supply of croissants. There were days over the Christmas holidays when there were no croissants at all and there have been no almond croissants since before the holidays. Other people have complained about croissant failure and I don't understand why you find it so difficult.

Anonymous said...

I shop at tesco a lot and I think it's really cheap on somethings, colchester one is good!

Anonymous said...

I shop at Purley Tesco on a regular basis I appreciate we have good & bad days..but this visit was really something;-
The first trolley had a wonky wheel, I tried to notify the trolley attendant but he was not interested..I then eventually unhooked another.The store was busy the queue's long, I spotted a cashier who confirmed she was opening up,I therefore loaded my items onto the checkout, but the cashier couldnt log onto the till, the neighbouring cashier had to call for a supervisor to attend to the till, then the belt did not work I manualy moved all of my shopping along, then the scanner stops working after a lot of fiddling about, I ask the neighbouring cashier if she could put her light on "I've done it" came her curt reply yes thank you but we need her again, eventually after quite a long time the supervisor re appears to go beneath the till and resolve the problem, shopping eventually paid for then I made the fatal mistake of requesting cashback I received £50 in one pound coins! I said I would rather leave it but no she could not make the adjustment, we then went to customer services to queue up again...to exchange it for a £50 note,no thank you please can I have it in any other note form, great thank you,I then proceeded to leave the store, I was then approached by a security guard as I had set the alarms off so I was frog marched back in the store, after rummaging about in my shopping I realized the security tag had not been removed from the razor blades. I Showed my receipt to prove my purchase I was free to go hooray then to top it all off when I took the trolley back I discovered my £1 coin had obviously fallen out...We all have bad days but I recon this goes down in history. THE MOST DISTRESSING THING OF ALL IS NOT ONCE DID THE CASHIER APPOLOGISE TERRIBLE CUSTOMER CARE

Anonymous said...

my local Tesco in Walthamstow has very friendly
staff who cannot do enough for you
I love to shop there it is such a pleasure

Anonymous said...

we shop at our local tesco which is in bedlington, the times i been in which is at least once a week i have had no probs and the staff that has served me has been very freindly.. feedback number is 5587

SIVA said...

Tesco's products are special in compared to other supermarkets. Prices are also competitive.

Anonymous said...

I have been shopping at Tesco Hookwood store for more than 25 years. In that time there have been many improvements in all areas, but most noticeable is the attitude of all the staff, helpful, polite anbd always ready for a chat and a joke. The products are suitable for all budgets and of good quality.

Anonymous said...

rabish servies by black man ask him something black man look away and sad we don't have the item want to a white lady she help me so much coz she was English and very helpful black man at the door gave me durty look and I was annoyed with this black ppl they look big but they don't work they wonder around in the stor some do but not all and English lady help me so much she was so kind to me and a chiness man so help full Tesco most chack afrcan ppl detels 10 time coz they look sam they can bring anybody detels and start working in the stor we need good hared working ppl and friendly papers on the floor every wher tolites are filty poo is on the tolite seat n tolite paper on the floor every wher and drink mans are at the main door asking money from ppl security black man don't go and chack the bulding he stand one corner stoupit manigmant sorry to say I love Tesco coz I buy from Tesco put some English good ppl at the stor and put chiness ppl and some differnat ppl multyculther but make sure with blacks they protant but do nothing

Anonymous said...

given a card by check out operator in Bridlington to get 25 clubcard point and chance to win a prize. Cannot find this site?? that is why I am posting here. My views are that Tesco Bridlington has rapidly gone down hill. Fruit and veg all look past their best and not a lot of selection on fish counter. Morrisons and Aldi beat Tesco hands down in Bridlington. only shop at Tesco now to redeem points. Sorry.

Jo Faulkner B.E.M said...

I shop at Tesco's Twickenham, Muhammed at the fish counter is always helpful and polite always a pleasure to see him.

Jon Faulkner B.E.M

Anonymous said...

karen from leeds
I shop at the tesco store on burley road leeds, ive always found the staff friendly and helpful especially brian who always makes me smile. I echo what the other customers say where is this website they keep giving you cards for i dont think it exists.

chrispy2 said...

I found 'TESCO Guest Feedback Site', scroll down to 10th item.

Anonymous said...

I was served by Chris at Tesco express in Tamworth West Midlands store today who was very friendly and helpful.

Anonymous said...

I would like to praise the service provided by Peter Mainprize on the fish counter at Tesco Bridlington, the knowledge of his produce and his willingness to inform of special offers and how long these offers last and his pleasant attitude. First class

Anonymous said...

Very many thanks to Adele - Dairy at Tesco's Blackwater [3149] on Saturday 15 February for helping me out. I was recently out of hospital, using a crutch, and she looked after me kindly and efficiently. I hope that she will see this message.

Anonymous said...

we shop at tesco express in trowbridge and the staff there are very helpful

Anonymous said...

Was at tesco streatham on Tuesday the 1st April and the girl who served me was very polite and was very helpful. Found the item from the warehouse.her name was Daksha

paul said...

Staff at Tesco seem reluctant to give clubcard points for the re-use of carrier bags. Tis applies to all three branches in Nottingham that I use.

Anonymous said...

VINNIE, u were so helpfull to me today .even tho your stor was being refitted u knew where everything was,so many thanks.john

Anonymous said...

We shop very regularly at Tesco's big store in Exeter. In the last couple of years the standards of supermarket service and general stocking has deteriorated greatly. The isles are obstructed by restocking and buying to deliver trollies. Why cannot this be done more during less busy times? Overhead signs can only be seen from the end of each isle.
Can the Managers be sent to see how Sainsbury and Waitrose do things?

Anonymous said...

No 2487

Mrs Wylde said...

I expected a specific website to enter my 'how your trip was' but this seems the only place to leave comments - I trust it IS the correct one!
I shopped at Tesco Bournemouth 10 May 2014 and can say that I found the experience without any major reasons to complain. Staff - and that includes the managers who help around the store, tidying shelves, stacking, helping with customers' queries - were obliging and helpful despite being busy and active. The Customer Help Desk is manned by the most efficient and patient ladies; always polite and with a total knowledge of the workings of the store. This is such a busy store and yet I cannot fault any aspects of the staff and their customer relations. Like most customers I can get frustrated trying to find certain items especially if the store is hectic but the staff seem to take difficult customers in their stride and maintain their calm and courtesy. Good service deserves praise and we often find it a chore to spend the time to say so; a complaint seems to have an incentive all of its own! Thank you Tesco. Mrs Wylde

Anonymous said...

I go to the main Tesco in Andover hants the staff there are second to none ,always laughing n joking with customers,its like one big happy family, and the phone shop there are worth their weight in gold, I didnt have a clue wot i wanted but they asked me several questions and found the right one for me ,I am so very happy with my purchase.there are several large main supermarkets in Andover but in my opinion Tesco is by far the very best, well done Tesco staff.

Anonymous said...

I go to the main Tesco in Andover hants the staff there are second to none ,always laughing n joking with customers,its like one big happy family, and the phone shop there are worth their weight in gold, I didnt have a clue wot i wanted but they asked me several questions and found the right one for me ,I am so very happy with my purchase.there are several large main supermarkets in Andover but in my opinion Tesco is by far the very best, well done Tesco staff.

peterfavell said...

I have been shopping at TESCO EXTRA at Ivybridge Estate in Twickenham since moving here 9 years ago & i have seen quite a few changes, very few of the staff have changed in all those years so I have made friends with many of them,as I go nearly everyday to get the paper & do a spot of shopping. 2 members of staff stand out for helping elderly customers,JUDITH who does the stacking of milk &eggs is always cheerful&happy,& WALID who works at the checkout a very cheerful disposition & polite,in fact I like going there each day.(3324) store number.......








.

Peter said...

I wonder why the CEO complains about the lack of profit lately!! Does his
Wife not shop at Tesco? The reason is that prices in tesco rise weekly. Any husband that gives his wife housekeeping knows that the cost of shopping at ANY tesco is becoming more and more expensive. Which is why Aldi and Lidl are fast overtaking them in the sales dept. When one day a 4 pack of say mars bars are £1 and the next they are 3 for £1'79it makes one wonder why so much of tesco produce is skipped each week.

Anonymous said...

We shop at the Hamilton store in Leicester there are good and bad points. The bad is that the prices and offers are often miss-leading with the offer on the shelf edge below the wrong size product. So when you get to the checkout the offer does not apply. The good is that the range of "hobby" magazines is excellent, I like "Black & White Photography" no one else seems to have it!

Anonymous said...

We shop at Blue Boar Lane Norwich branch. Since changing from another supermarket we have found good value, good products, and good service. The ability to gain points for petrol is excellent and we save the discount until it is time to fill up to visit our grandchildren in London and Surrey. We can easily visit the discount companys locally but prefer the ability to choose our fruit and vegetables and not have to buy them prepacked.

Anonymous said...

We shop at Blue Boar Lane Norwich branch. Since changing from another supermarket we have found good value, good products, and good service. The ability to gain points for petrol is excellent and we save the discount until it is time to fill up to visit our grandchildren in London and Surrey. We can easily visit the discount companys locally but prefer the ability to choose our fruit and vegetables and not have to buy them prepacked.

Anonymous said...

I have just been in your store in Oldham and Tanya gave me a feedback card with the chance to win £1,000.00 and asked me to comment on the service I received, as
always I am really impressed with the service I receive everyone is always helpful and polite.

Anonymous said...

My recent visit to my local Tesco,was as usual, a very pleasant experience. Staff always seem happy and are always helpful and polite.

Anonymous said...

I visit Tesco,s at least once a week, this shop has most things I need, and the staff are find.

mary guest said...

great service at Tesco express on Carlton road in Barnsley I was served by Debbie today as always very patient when u have a blonde moment

Anonymous said...

Gt Yarmouth Tesco,s where the service is always superb

5 times to prove I am not a robot?

J D Ashton-Reader said...

I received a voucher for 650 points. I just had to present my Tesco MasterCard. I did that on 24th June at Hethersett Express and after some confusion by the staff, I was told it was done and the 650 points would not appear 'for a few seconds'. Since a large queue was forming I left. When I later (28 June) used my card at a Tesco Filling Station, the 650 points had not been added. I am not impressed :-(

Unknown said...

I usually shop at Tesco Prescott and like doing so fo the sheer warmth and friendly environment . Yesterday I.e. I purchased items of my choice at a discount vide receipt :14/07/14 13:02 3065 025 1042 9881
Promila Kaul
31 Blenheim Drive,
Prescott , merseyside
L34 1PN
Email: blkaul@gmail.com

Anonymous said...

I shop daily at Tesco and must say that the improvements to the even larger store in Cardiff are fabulous. My only problem is finding what I want which of course, will come in time but also that the vouchers for money off and/or points last a little longer as I very often find that they have run out when I remember to use them.

Overall I have no problems with Tesco and would say that most of my family shop there also.

Well done Tesco - keep up the good work and thank you to all the staff throughout the upheaval during the refurbishments. Ann


sue said...

I shop regularly at Tesco Prescot. Just wanted to give praise where it's due to Joey who is often found on the fruit and veg. He is so lovely, always friendly and really cares about giving great customer service.
I was given number 3065
clubcard number is 9006512514

Anonymous said...

I shop at both Tesco Wolverton and my local Tesco Express in Greenleys. Nearly all the staff at both stores are friendly and helpful. The best of the bunch is Eileen at the store in Greenleys, she always goes the extra mile for the customers.
the number on the bottom of the card is 2605.

Jenny said...

Jenny says: Tesco is a wonder, stocks almost everything (except the kitchen sink). Staff in the South Street branch always make you feel welcome and are very helpful

Jenny said...

Jenny says: Tesco is a wonder, stocks almost everything (except the kitchen sink). Staff in the South Street branch always make you feel welcome and are very helpful

ernie said...

well well it happend at last some one to talk to at tesco's (with out a a uniform on)We started to shop at TESCO when they where a little shop in CROYDON,then after years we went to THORNTON HEATH we shoped there for 40 oddd years now 9 years on at GATWICK AIRPORT we shop at HOCKWOOD TESCOS.
been old faithful for years

Caroline said...

I am very grateful to the younger member of staff whom helped me when I took unwell in the Morecambe store thankyou again

Mrs Blake said...

Today i shopped at Tesco Tower Park Poole Dorset.. I couldn't find something, Then realised there were 2 managers at the end of an isle..When i approached them they were both so very helpful they found both of the items i was looking for.. These two guys were very polite indeed.. If you can't find what your looking for just ask......Thank you ANDY and your friend.. Mrs M Blake

R J R Baker said...

With all the talk of charging for plastic bags recently, I wonder if Tesco staff have been advised to forget the green points for bringing your own bags where possible. It seems more than a coincidence the number of times in the last few months we have missed out on this item, like today when helping to load the bags I clearly said 5 bags but when we inspected the till receipt at home, no green points had been recorded.

Royden J R Baker
Downham Market

Anonymous said...

I have done my main shop in Tesco Extra for many years and always find them friendly,especially at information desk where they have been above what they should do to help me.Thank you for making food shopping(which i hate) very pleasant